Why Choose Us

Cyrix Global Trinity Communications (CGTCS) believes in creating a streamlined sales process for businesses, highlighting their potential to the world. We have a team of professionals, with years of experience backing them, who dedicate their talents to ensuring our clients are provided with the best B2B outbound lead generation services for SaaS companies. From lead generation, outbound prospecting, to executing complex customer success campaigns, we can do it all. CGTCS provides a diverse range of quality services to optimize the sales process for you anytime, anywhere.

Lead Generation

Our media buying team and network of partners continue to generate leads and grow your business. Our team works hard to ensure you are receiving quality leads from a number of reputable sources.

Click to Call

Our team sees click to call as the future, so we have invested in this technology, and focus on multiple verticals including the mortgage industry, the insurance industry, and the auto industry. With our network, together we will continue to generate leads and grow your business.

Live Call Transfer

We love generating hot leads! All we need is someone on your end to transfer to and we can start. These are also high quality leads from reputable sources.

Media Buying

We curate the right mix of media and strategy to deliver your message to your target audience, driving real action and maximizing your budget.

Services

Features & Specifications

CGTC agents make outbound calls that deals with wide spectrum of cross-selling, up-selling, debt collection, market research, and customer satisfaction surveys.

Advanced outbound call center solutions allow agents to customize caller-ID as per the area-code for contacts. This feature can increase the efficiency and growth of an outbound team, as the potential customer is more likely to respond to calls with the local area codes.

Improve your call center productivity with automatic call distribution. CGTC helps you automatically route incoming calls to call center agents. It does so according to the routing policy you choose.

Recording & Monitoring of Calls: To bring efficiency in tasks of call-center managers, a robust call-center software solution can record or monitor incoming and outgoing calls. This feature, our contact-center manager listens to live calls and suggest rebuttals to agents. Alternatively, the manager may barge-in a live conversation to assist an agent for resolving customer queries and issues. Call-center managers may replay calls recordings to identify pain points and train their team or discuss solutions during meetings. Our call-monitoring and call-recording features are ideal for both outbound and inbound call center services. These tools are crucial to control the quality of calls or to optimize the performance of both call-center agents and managers.

Protection against DNC: We are not your average agency, we take your business seriously and protect our customers from legal issues by scrubbing the data removing DNC blacklisted numbers using our state of the art licensed software, and use our on-shore versifiers to validate calls before we transfer. Our goal is your success, and customer protection is our priority. We do our due diligence and remove 99.99% threats, and assure our customers that if they face any legal litigation we will fully corporate with monetary settlements if necessary.

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